1. Information we collect
We collect information you provide directly, including your name, email address, account details, and plan selection.
If you upload files or design assets, we process those files to provide conversion, cleanup, review, and related design workflow features.
We also collect limited technical information such as device type, browser type, IP address, log data, session data, and usage events needed to operate and secure the service.
2. How we use information
We use information to:
- Create and manage user accounts.
- Provide file conversion, design review, and workflow features.
- Process subscriptions, payments, invoices, and billing support.
- Protect the service from fraud, abuse, unauthorized access, and security incidents.
- Improve reliability, performance, and product quality.
- Communicate with you about service updates, support, and account notices.
3. Payments
Payments are handled by our payment provider, such as Paddle. Payment providers may collect billing details, tax information, and payment method information according to their own privacy policies. We do not store full card numbers on our servers.
4. Cookies and similar technologies
We may use cookies or similar technologies to keep you signed in, remember preferences, measure product performance, and protect the service. You can control cookies through your browser settings, but some features may not work correctly without them.
5. Sharing information
We do not sell your personal information. We share information only with service providers who help us operate PIGER, such as hosting, authentication, analytics, customer support, and payment processing providers.
We may also disclose information if required by law, to enforce our terms, to protect users, or as part of a business transfer such as a merger, acquisition, or asset sale.
6. Data retention
We keep personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Uploaded files may be deleted or retained according to the product workflow and operational needs.
7. Security
We use reasonable technical and organizational safeguards to protect information. No online service is completely secure, so we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or export your personal information. You may also have the right to object to certain processing. To make a request, contact us at min.ai.labs@gmail.com.
9. Contact
Questions about this Privacy Policy can be sent to min.ai.labs@gmail.com.